Stellantis Releases Software Patch for 848,511 Vehicles Facing Rearview Camera Failures

The fault traces to Uconnect 5 R1High radio systems, where corrupted module logic prevented proper camera display output. Dealerships now hold the calibrated flash file; select units receive the same patch via over-the-air channels. For owners of affected Ram trucks and sister-brand imports, this moves the case from open recall to actionable repair.

Fault Signature

The defect manifests as a blank or frozen reverse-camera image at ignition. The Uconnect 5 R1High head unit fails to complete its handshake with the rear camera module within the expected boot window. The radio display stage rejects valid camera signal acquisition, leaving the screen dark or stuck on the last frame. No hardware component is replaced; the correction is executed entirely at the software layer. Camera function remains mechanically intact at the lens and harness level.

Repair Path

Technicians initiate the procedure by connecting a compliant scan tool to the OBD-II port. The radio module is queried for its current firmware revision. If that revision falls below the calibrated threshold, the updated image is flashed via the standard J2534 pass-through protocol. The write cycle typically completes within a standard service interval. Post-flash, the system is cycled through ignition-off, accessory, and run states to confirm handshake stability. Vehicles equipped with active telematics subscriptions receive the identical payload pushed remotely, bypassing the bench procedure entirely.

Verification Parameters

Baseline readings after the flash must meet three conditions. First: reverse gear engagement produces a live image within 2.0 seconds of CAN bus wake-up. Second: camera overlay guidelines render at correct aspect ratio with no vertical roll. Third: no DTCs remain stored in the radio or camera modules. If any parameter falls outside spec, the flash is treated as incomplete and the procedure is repeated from a verified image file. VIN-specific eligibility can be confirmed at any franchised service point using standard recall lookup tools.